![]() ![]() Samsung Members have provided the steps to enable and collect verbose logs. Troubleshooting the restarting issue included submission of multiple logs to Samsung Members support. Thus, after this recovery, I will hopefully be able to create a backup, update (if necessary) and reset it. It would suddenly restart even before I get a chance to unlock it after a restart. Prior to this crisis, the phone was restarting involuntarily multiple times in a row. The reason in the first place that I ran Smart Switch was to backup my phone and reset it. If the recovery failed for the NTH time, I would print the screenshots and bring with the phone to the Samsung support centre as evidence to prove that I have done everything as per Smart Switch's instructions.
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